APIs
Client Authentication
This resource is used to obtain a token authentication to access the uContact APIs, created for l...
Agent Authentication
When an integration with uContact involving agent activities is required, authentication is perfo...
Log Out
This API is used to log out the agent or user once they are no longer in use. You can check the ...
Hang Up Call
When you want to hang up a call from outside of uContact, this API is used, allowing for a more c...
Add Record to Dialer
Adds a record to a dialer to launch the call as soon as an agent is available. This record will b...
Upload Base
Uploads a dialing list via a CSV or TXT file to a dialer for integration with an external system ...
Call Disposition
When a call is ended in uContact, a disposition can be added to identify how the call concluded, ...
Create Agent
When an integration requires creating users from another platform, we can use this API to create ...
Add Agent to Campaign
When integration requires it, agents can be added to a specific campaign through this API. Below,...
Make a Call
In some cases, it is necessary for an agent to initiate a call to a phone number from another app...
Get Campaigns
To obtain all campaigns created within uContact, this API can be used, which returns the totality...
Get Dialers
To obtain the list of uContact dialers, this API needs to be used. For example, if we want to cre...