Agent Training
uContact Agent is a module focused on the call center agent as a total integration solution with functionalities of: data capture, status supervision and communications integrated with the platform.
The Agent's Profile
Take the following training course to complete your uContact #Agent certification. Start with an ...
The Softphone
Learn how to use the uContact Softphone, developed natively in the solution using WebRTC technolo...
The Agent's Interface
Personalize your uContact workspace so that your user experience with our solution is as close as...
The Unified Inbox
With uContact's unified inbox, agents can connect with customers on the digital channel of their ...